1. Who We Are and Scope
YoungVIP is operated by YOUNGVIP LIMITED (“YoungVIP”, “we”, “us”). This Policy covers youngvipapp.com, our waitlist, YoungVIP mobile and web services, related emails and the YoungVIP-operated WhatsApp Community. We serve users worldwide; local privacy laws may apply depending on where you live. Contact: legal@youngvipapp.com.
2. Information We Collect
We collect information you provide, such as your name, email address, phone number (where provided), account details, profile and selected educational or professional category. We also process posts, comments, uploaded files, messages, study-room participation, assessment attempts and results, support requests and reports. Technical data may include device information, IP address, approximate location inferred from IP, login/security logs, usage events and cookies or similar technologies. Payment service providers process checkout details; we receive relevant payment and subscription records rather than complete payment-card numbers.
3. Why We Process Information
We use personal data to operate accounts and community services, display content to its intended audience, provide assessments and subscription access, process payments, communicate about accounts and security, respond to inquiries, investigate reports, protect the platform, analyze performance and comply with law. Where appropriate, our lawful bases include contract, legal obligation, legitimate interests and consent. We use consent where required, including for optional promotional communications and relevant processing involving children.
4. Waitlist, Emails and WhatsApp
Waitlist details are used to provide information about YoungVIP and its launch. Joining the waitlist does not create an app account or paid subscription. Optional promotional emails may be stopped using the unsubscribe method or by contacting us. Joining the WhatsApp Community is voluntary; other group members may be able to see your phone number, profile and posts under WhatsApp settings. WhatsApp processes information under its own privacy terms.
5. Public Content, Private Communications and Notes
Public posts and profile information may be visible or copied by other users. Access to restricted Study Rooms depends on their settings. Private messages are not ordinarily available for administrators to browse. Where a message is reported, relevant content may be made available for review and appropriate safety action, subject to the way reporting is technically implemented. YoungVIP does not record Audio Study Calls. Personal Notes are intended to remain on the user’s device, rather than in the ordinary admin console.
6. Sharing and International Transfers
We share information with other users according to your choices and with service providers assisting with hosting, storage, authentication, payments, communications, analytics, security and support. We may disclose information when required by law or reasonably needed to investigate serious misuse or protect rights and safety. We do not sell members’ personal contact details to advertisers. Providers may operate outside Nigeria; we take steps required by applicable law to protect international transfers.
7. Retention and Security
We keep information for as long as reasonably needed for service delivery, safety, legal compliance, disputes and legitimate records, then delete or anonymize it as appropriate. We apply reasonable technical and organizational security safeguards, but no online service can promise absolute security. Copies independently saved or redistributed by others may remain beyond our control.
8. Age and Children’s Privacy
YoungVIP is intended for users aged 13 and above. Users aged 13–17 may use the service, subject to parental or guardian consent where required by applicable law. Where applicable law calls for additional verification or safeguards, we may require them or restrict processing or access as necessary. We do not intend to permit accounts for children under 13. Parents or guardians may contact legal@youngvipapp.com about a child’s information.
9. Your Rights and Account Deletion
Depending on applicable law, you may request access, correction, erasure, restriction, objection, portability or withdrawal of consent, and may complain to a competent supervisory authority, including the Nigeria Data Protection Commission where appropriate. You can delete your YoungVIP account using account controls. Certain records may be retained where lawfully necessary for payment, security, disputes or compliance. Email legal@youngvipapp.com for privacy requests; we may verify that the requester is authorized.
10. Cookies, External Services and Updates
We may use necessary cookies and similar technologies for functionality and security and optional analytics technologies in accordance with applicable consent rules. Linked third-party websites and services follow their own terms and privacy policies. We may update this Policy and will provide appropriate notice of material changes.
11. Contact
YOUNGVIP LIMITED | 33A, Williams Onoh Street, Chevy View Estate, Along Chevron Drive, off Lekki–Epe Expressway, Lagos, Nigeria | +234 911 819 1197 | legal@youngvipapp.com.
We aim to respond to inquiries within one business day; complex matters may take longer to resolve.